Battery service portal
Service made simple.
Raise a request, follow your battery through every service stage, and see updates in one secure place.
Raise a ticketShare battery details
Track each stageKnow what happens next
Stay informedUpdates in your inbox
Secure account access
Welcome back
Sign in to continue with your service requests.
Customer sign in
Enter your email and we’ll send you a one-time code. New customers can use the same form to register.
We’ll email a 6-digit code to this address. Your tickets stay linked to the same email.
or
Staff sign in
Use the work email and password assigned to your account.
Protected access to Ascend Powerpacks service records.